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We handle what needs to be handled — carefully, and at your pace.

Clearing a loved one’s home is unlike any other kind of move. We have done this many times. We understand what it takes — practically and emotionally — and we carry our part of it with the respect it deserves.

A home holds a life. The small decisions — what to keep, what to let go, what means
something to someone — carry real weight when the person who lived there is no longer
with you.

Executors, family members and estate managers often come to us carrying both grief and
responsibility at the same time. There is a practical job to be done, often within a timeline,
often with other people involved. And underneath all of it, there is loss.

We do not rush this process. We do not treat it like a standard job. We work through a home
the way it deserves to be worked through — carefully, discreetly, and with complete respect
for what it holds.

What we take care of.

Every deceased estate clearance is managed personally by Eliana. We work through the
home with you — or on your behalf, if that is easier — making decisions respectfully and
handling every item with care.

A calm, unhurried initial conversation to understand the situation and what you need

A full walkthrough of the property to assess scope and timeline

Sorting and categorising belongings: items to retain, donate, sell or dispose of

Coordination with family members, executors or estate lawyers as needed

Liaising with auction houses, charity organisations or removal services where appropriate

Respectful handling of all personal, sentimental or high-value items

Complete clearance of the property to a condition ready for sale, lease or handover

Discretion throughout — what happens in the home stays between us and you

How we approach this work.
1
Step 1
We start with a conversation

Before anything else, we listen. We want to understand the situation, the family’s wishes, any sensitivities around particular items, and what a good outcome looks like for everyone involved.
There is no rush.

2
Step 2
We assess and plan

We walk through the property with whoever needs to be there and develop a plan that reflects both
the practical requirements and the family’s wishes. We work around estate timelines where needed
and communicate clearly throughout.

3
Step 3
We carry it through

We handle the clearance from start to finish. Nothing is disposed of without your knowledge. Items of sentimental or financial value are handled and documented carefully. When we are done, the property is clear and ready for its next chapter.

Want the full picture? See exactly how it works →

We understand that estate clearances often come with deadlines — a property to be sold, a
lease to be ended, a settlement to be finalised. We are used to working within these
realities without letting them change how we approach the work.

If you are under time pressure, tell us. We will do everything we can to work within your
timeline without compromising the care we bring to the process.

What families say.
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Claire - The Unteachables profile picture
Claire - The Unteachables
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I don't think I have ever spent money more wisely in my entire life. Eliana and the team at The Organised Move were nothing short of an absolute godsend. Professional, efficient, beautiful humans who genuinely put so much love into the work they do (which is exactly what you need when you are settling into a new home). Thank you times a million!
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Frankie Presser profile picture
Frankie Presser
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Eliana and her team are true angels. I cannot thank Sam, Sandra and Lola enough for all the help that they provided unpacking and putting everything away post-move. Moving is so stressful - they're so efficient, quick, considered and they just get it done. They are also lovely humans ! thank you !!
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Cathy Bennett profile picture
Cathy Bennett
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This was the first time I’d used a packer/organiser to help me move because I was so busy at work, and I don’t know why I’ve never done it before! Eliana and her team are so brilliant, so professional, it is well worth getting them to move every time. I will not be doing it any other way from now on. I walked into my home and everything was done. So happy! 😀
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Mary Tanana profile picture
Mary Tanana
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I’ve moved nine times in my life, and this was by far the best experience I’ve ever had. Before working with her, moving had honestly left me traumatised, but she completely changed that. Quick, efficient, and so easy to work with, she took the stress out of what has always been one of the most overwhelming things I’ve done. I trusted her with my move and came back again once I was settled, which says everything. If you’re dreading your move, just book her. You won’t regret it!!!!
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Alison Lyon profile picture
Alison Lyon
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***UPDATE*** 10 months later and I have finally "right-sized" into my newly built apartment. Eliana, The Organised Move, and her team again worked their magic and did in 1 day what I had been trying to do or 4 weeks. I'm unpacked and ORGANISED! I didn't think I had enough space, but with some clever ideas, and a lot of "we'll make it work, don't worry" from Eliana, I can finally relax and enjoy my new space. Thank you again Eliana, Tammy and Evelyn.... ****** Big shout out to Eliana @theorganised move. I've been preparing my house for sale in preparation for a move, and was just "over" doing it myself. I had lost my energy, emotional and physical, after losing my Dad just before Christmas. Then, Eliana. Thoroughly professional, efficient, fun, compassionate, and just plain FABULOUS. We tackled the decluttering in bite size pieces. I didn't feel overwhelmed. I felt supported, and that, with help, I CAN DO THIS, when I thought I really just couldn't. Thank you thank you thank you. I look forward to working with you after the sale! ******
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sue Wyatt profile picture
sue Wyatt
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Eliana and her team are angels. They were fast, effective and took away all the thinking and pressure of our move. They were also very considerate and compassionate. They worked closely with Red Fox removals and I would highly recommend them both. The best money you could spend at moving time. Thank you so much!!
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Rebecca Brown profile picture
Rebecca Brown
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Living abroad while organising a full apartment pack-up in Sydney ahead of settlement could have been incredibly stressful, but working with Eliana at The Organised Move made the entire experience seamless. From my initial enquiry through to job completion, Eliana was exceptional. She was consistently responsive, proactive, and clear in her communication, which gave me confidence from the very beginning. Coordinating something like this remotely isn’t easy, but she handled every detail with professionalism and care. She also worked closely with my friends on the ground in Sydney, treating them with kindness and respect while ensuring everything stayed on track. Knowing she could collaborate so effectively with them gave me huge peace of mind. What stood out most was the level of trust I felt throughout the process. Eliana made what could have been a complex and overwhelming situation feel completely manageable and stress-free. I also had concerns regarding strangers packing my belongings while I wasn’t there, but this concern was instantly gone once I started working with Eliana! I’m incredibly grateful and wouldn’t hesitate to recommend her to anyone needing a reliable, thoughtful, and highly organised service! Thanks so much Eliana!
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Suzie Parsons profile picture
Suzie Parsons
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Thank goodness I discovered Eliana and her company, The Organised Move via an on-line search. As I had never sold a property before, I found the whole experience overwhelming - particularly the thought of packing up the contents. Difficult at the best of times no doubt, but incredibly so when you're close to 80 years of age. Eliana completely solved that problem for me - for which I am eternally grateful. The packing was done with skill and speed and I truly believe that Eliana is the consummate professional in her chosen field. Thanks so much Eliana for all your assistance - it is very much appreciated. Thank you also for the WhatsApp lessons as well!
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Nahalla Kaled profile picture
Nahalla Kaled
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Absolute pleasure detailing with the girls and Eliyana . They fit me in last minute and made life so easy for me . Highly recommend!
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Chandu Bhandari profile picture
Chandu Bhandari
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Eliana was extremely helpful in organising my mums move and helping her through the decluttering process. Highly recommend!
Read all our Google reviews
Questions we often hear from families.

A sensitive move is one that involves circumstances beyond the logistics – a deceased estate, a relationship breakdown, a health event, a move into aged care, or any situation where the emotional weight of the process is significant. These moves require a different kind of care, and that’s something we’re experienced in providing.

Yes. We approach deceased estate work with the utmost sensitivity and respect. We understand that sorting through a loved one’s belongings is one of the hardest things a family can face, and we’re here to take as much of the practical burden off your shoulders as possible – at whatever pace works for you.

Yes. We understand these moves often happen under difficult circumstances and with added time pressure. We’ll work efficiently to help you move forward.

Absolutely. Moving a parent into aged care is one of the most emotionally complex moves a family navigates. We help with sorting and downsizing the family home, setting up their new space to feel as familiar and comforting as possible, and supporting the family through what can be an overwhelming process.

Carefully and without taking sides. Our role is to support the practical process, not to mediate family dynamics. We focus on what needs to happen – which often helps reduce tension naturally.

Always. What happens in your home stays in your home. We treat every client’s situation, belongings and personal circumstances with complete confidentiality and respect.Carefully and without taking sides. Our role is to support the practical process, not to mediate family dynamics. We create a calm, structured environment and focus on what needs to happen – which often helps reduce tension naturally.

You don’t have to manage this alone.

When you’re ready, we’re here. Reach out and we’ll have a conversation about what you need — no pressure, no rush.

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